Your privacy is our priority. This document transparently explains how mi888 collects, uses, stores, and protects the personal information of every member using our platform.
All data transmitted between your device and mi888 servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
Mi888 does not sell, rent or disclose members' personal information to any third party for marketing purposes without your consent. Your data is not our product.
Only authorised mi888 staff with a legitimate operational need are permitted to access member personal information. All access is recorded and regularly audited.
Member information is stored on servers protected by multi-layered firewalls, intrusion detection systems, and regular data backups to prevent data loss or leakage.
You have the right to request access to, correction of, or deletion of your personal data at any time. mi888 respects your rights as the owner of your own personal information.
The mi888 Privacy Policy is designed in accordance with applicable data protection legislation, ensuring that member information is handled responsibly and lawfully.
Important Note: By registering or continuing to use the platform mi888, you agree to the terms of this Privacy Policy. We encourage you to read this document in full so you understand your rights and how we handle your personal information.
mi888 take our responsibility to protect every member's privacy seriously. This Privacy Policy ("Policy") describes our information handling practices — what we collect, how we use it, who it may be shared with, and what choices you have regarding your personal information.
This policy applies to all services offered by mi888, including our official website at mi888.vu, the mobile app for Android and iOS, and all our official communication channels including email, live chat and WhatsApp.
We understand that your trust in the platform depends not only on the quality of the games offered, but also on how we handle your sensitive information. We are therefore committed to always being transparent about our privacy practices and giving you meaningful control over your personal data.
Mi888 collects your personal information through various means when you interact with our platform. The types of information collected are as follows:
| Data Category | Examples of Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, identity card / passport number | KYC verification, legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications, transaction verification |
| Financial Information | Bank account number, account holder name, transaction records | Processing deposits and withdrawals |
| Technical Data | IP address, browser type, operating system, device ID | Account security, fraud detection |
| Usage Data | Game history, betting records, active session duration | Service improvement, responsible gaming |
We only collect information necessary for the stated purposes. We do not collect sensitive information such as biometric data, political views or religious beliefs unless required by law.
KYC (Know Your Customer): The KYC process is mandatory for all mi888 members. Information collected during KYC is used solely for identity verification and anti-money laundering (AML) compliance. Your KYC documents are stored securely and will not be shared for marketing purposes.
Personal information collected by mi888 used for the following purposes:
Mi888 will not use your data for purposes not stated here without first obtaining your consent. Any new use of personal data that differs from the original purpose of collection will be communicated to you separately.
mi888 does not sell your personal information. However, in the course of operating the platform, there are situations where your information may be shared with the following parties:
All third parties granted access to your data are required to comply with strict security and privacy standards. They are only permitted to use your information for purposes specified in their service agreement with mi888.
Cross-Border Data Transfers: In some cases, your information may be processed outside Malaysia by our international service providers. When this occurs, we ensure equivalent protection to local standards is maintained through contractually binding data processing agreements.
Platform mi888 use cookies and similar tracking technologies to enhance the user experience and collect analytical data. The types of cookies we use are as follows:
You can manage your cookie settings through your internet browser at any time. Please note that disabling certain cookies may affect the functionality and user experience of the mi888 platform.
mi888 implement comprehensive technical and organisational security measures to protect your personal information from unauthorised access, loss, destruction or disclosure:
While we do our best to protect your data, no system can guarantee absolute security. We encourage you to take personal precautions as well, such as using a strong password and never sharing your login credentials.
mi888 retain your personal information for as long as your account is active or as long as needed to provide services to you. After an account is closed, we will keep certain records for periods stipulated by law:
Once the mandatory retention period ends, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered. If you wish to request data deletion before the mandatory period expires, please contact our privacy team — we will evaluate your request based on applicable legal requirements.
As a member mi888, you have the following rights regarding your personal information:
You may request a copy of the personal information we hold about you at any time.
If your information is inaccurate or out of date, you have the right to request immediate correction.
You may request the deletion of your personal data subject to applicable legal requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another provider.
Under certain circumstances, you may request that we temporarily restrict the processing of your data.
To exercise any of the above rights, please contact the mi888 privacy team via email at [email protected] or via live chat on our platform. We will respond to your request within 30 business days.
Platform mi888 may contain links or integrations with third-party services such as game providers, payment processors and social media platforms. When you click on such links or use third-party services, their own Privacy Policy will apply — not the mi888 Privacy Policy.
We encourage you to read the privacy policy of every third-party site or service you visit or use. mi888 is not responsible for the privacy practices or content of any third party, even if accessed through a link within the mi888 platform.
If you have any questions, concerns or complaints regarding how mi888 handle your personal information, our privacy team is ready to assist. You may contact us via:
Response Time: We are committed to responding to all privacy-related enquiries within 3 business days and resolve more complex requests within 30 business days. If we require more time, we will notify you promptly.
We always strive to address any privacy concerns you may have directly. However, if you believe we are not handling your data correctly, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
With high-grade data protection and a transparent privacy policy, you can play at mi888 with complete confidence. Register now and experience the difference.